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Guides

Task-based guides for running a property day to day.

  • Property setup

    Invoice and tax preferences, your listing, room types and rooms.

  • Pricing

    Rate plans, and seasonal and weekday price overrides.

  • Front desk

    The calendar, check-in and check-out, walk-ins, and room moves.

  • Housekeeping

    Cleaning and maintenance tasks, room status, and the shift handover.

  • Event spaces

    Halls and banquet bookings, add-ons and event invoicing.

  • Guests

    The address book, loyalty tiers, and ID documents — how they are stored and when they are destroyed.

  • Booking engine

    Commission-free direct bookings from your own website.

  • Channel manager

    Selling on Booking.com, Airbnb and Expedia without double bookings, plus stay restrictions.

  • Restaurant

    Tables, menu setup, kitchen tickets, and moving food onto a room bill.

  • Staff & permissions

    Per-person PIN sign-in on a shared terminal, what each role can reach, cash drawers, and the record it all leaves behind.

  • Billing & taxes

    Invoices, tax rules, and QR payment collection.

  • Credit accounts

    Companies billed on account — what each owes, how old it is, and the statement you send them.

  • Reports

    Revenue, kitchen and breakfast over a date range, and the dated snapshot of the whole property.

  • Night audit

    The end-of-day checklist, no-shows, and closing the day.

  • Inventory

    Stock items, par levels, and where everything physically is.

  • Expenses

    What the property spends, by category and vendor.