Install Zitlin¶
Zitlin runs in a browser, on desktop, and on phones and tablets. Your data lives on the server, so every device signed in to the same property sees the same thing.
Nothing to install — sign in from any modern browser. This is the quickest way to try it, and the only place a few Pro screens are available on Apple hardware.
Install from Google Play.
Install from the App Store.
Native builds are available for Windows, macOS and Linux from zitlin.com. The web app works just as well if you would rather not install anything.
A few features are not available in the iOS app
Apple's rules keep some screens — the Channel Manager and Team among them — out of the iOS build. They show a short notice instead. Use the web app or Android for those; everything else works normally.
Creating your account¶
- Open Zitlin and start the onboarding.
- Choose New account as the account type. Pick the features you want — property management, invoicing, hourly bookings, housekeeping, event spaces, inventory, booking website, restaurant.
- Enter your name, email and mobile number, and accept the terms.
- Enter the verification code sent to your email.
- Fill in your property: business name, the email and phone guests should use, address, postal code, state, country and time zone.
Sign-in is by one-time code, not a password
Every sign-in sends a fresh code to your email. There is no password to choose, forget or leak. Disposable and temporary email addresses are rejected — use a real business address you will keep access to.
The account you create is the property's Admin.
Adding your team¶
Settings → More → Team
Multi-user access is a paid-plan feature. Adding a person is done by Zitlin, not by you: choose New user for an existing account during onboarding, or open a support ticket, and support will attach them to your property.
Once they exist, the Team tab is where you set what they can do — pick the person and change their role from the dropdown.
| Role | Can reach |
|---|---|
| Admin | Everything, including settings, taxes, team and the staff roster. |
| Accountant | Everything operational, plus invoicing, expenses, rates and reports. |
| Rooms Manager | The rooms side end to end: bookings, rates, channel manager, night audit. |
| Front Desk | The daily desk job: book, check in and out, take deposits, settle bills. |
| Restaurant Manager | The restaurant: tables, orders and food bills. |
| Waiter | Take orders and settle table bills. |
| Housekeeping | The housekeeping board. |
The full breakdown, action by action, is in Roles & permissions.
The roles are a ladder
Each role reaches everything below it. Restaurant Manager sits below Front Desk, so anyone on the rooms side can also work the restaurant — but not the reverse: a Restaurant Manager can see the booking list and never check a guest in. Give somebody who genuinely runs both sides an Accountant or Admin role.
The Admin role cannot be changed from this screen
Neither the existing Admin's own role nor anyone else's can be set to Admin here. That is deliberate: it stops a property being locked out of its own account. Contact support if the property changes hands.
One account per person
Shared logins make the record useless — every action is stamped with the account that performed it, and sign-in codes go to one mailbox. Give each staff member their own.
Your account¶
Two things live at the bottom of the main menu rather than in settings, because they are about you rather than about the property.
More than one property¶
One login can hold several properties. Multi Property in the main menu switches between them; everything else in Zitlin — bookings, rates, reports, staff — then belongs to whichever one you have open, and nothing is shared between them.
If you run two properties and see only one, ask support to link them to your account.
Check which property you are in before you type
The property's name sits at the top of the menu. Switching is instant and silent, so the usual mistake is taking a booking into last night's property rather than tonight's.
Language¶
Language in the main menu. Zitlin is available in English, Spanish, French, German, Portuguese, Japanese, Thai and Malay.
The choice is per device, not per property, so each person on a shared desk can read the app in their own language while working on the same bookings. It changes the app's own wording only — your room names, dish names and guest records stay exactly as you typed them, and so do guest-facing documents like invoices.